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Low cost IT support and hotline center using IBM brand.
Job vacancies always coincide with high employee turnover rates.
Recommendation: It is not advisable to stay for an extended period if you wish to maintain your mental well-being.
You may have a look at the new article IBM Brno work environment explained.
What is IBM Brno
This is not IBM, but a foreign franchise bearing the IBM name. The franchise is owned by local individuals who provide services for IBM. If you think you work for IBM, you are mistaken. These “proprietors” are most likely acting as intermediaries. It would be impossible to create such an establishment with only 200,000 CZK.
From our mailbox :
- “Here you will find a selection of lazy, unpleasant, cowering, manipulative intrigant who looks like a managers. Useless as shit, these are the only ones that stay longer. Below them there is another dirty layer of dudes who are Team Leads, but their job is only to confuse the job and report to their boss”
- “If you love bullshit corporate talk here is paradise. Meaningless programs, counterproductive reorganization, toxic climate, what can, and can not be spoken, gossip, retirements from comrades, deliberate unwinding, servitude, lack of clear goals, lack of performance criteria, retrograde processes, dull propaganda, elementary attempts to manipulate, hypocrisy, false positivity.”
- “They usually hiring fresh brains , just graduated students, and start attacking its brains to make them slaves. That is why the company have difficulties to hire already experienced peoples, and have really high employees turnover”
- “Seems the management totally lost the connection with the reality. The year 2019 is disaster. Many peoples quit , no new hiring, the work is horrible. The peoples which stay are overloaded and desperate.Some hiring agencies said that they are flooded with job application from IBMers. What is wrong with this corporation? Never been so bad…”
Regrettably, this is yet another IT company established with the aim of cutting costs for individuals driven by greed, resulting in less than satisfactory remuneration.
Why do companies such as IBM Brno opt for relocating their operations here instead of Germany? While cost-saving is a factor, it’s not the sole motive. They also seek individuals who may be unaware of their entitlements, which could lead to modern-day enslavement. Nonetheless, the primary reason is the Czech government’s lack of emphasis on employee rights. IBM devises its own regulations that diverge from conventional business practices. IBM Brno CIC disregards the contract terms and assigns unofficial duties to its staff. Beware!
Companies that do not invest in local infrastructure and rely solely on renting resources cannot be trusted to care about their customers in the long term. They are only interested in exploiting local resources at a lower cost and will leave as soon as they face any difficulties. Some companies try to hide their true identity by changing their name, but this tactic is easily recognized by astute individuals.
IBM achieves high profits by utilizing inexpensive labor, resulting in the impoverishment of its employees. The company fosters dependence to maintain their low-cost workforce. IBM’s profits amount to billions of dollars.
Aside from its unfavorable work environment, the IBM Brno Delivery Center, now known as CIC, offers ample opportunities for expanding one’s knowledge. It is noteworthy that I refrain from mentioning a career path, as climbing the corporate ladder often requires compromising one’s values and conforming to the expectations of higher-ups. Intelligence is not a prerequisite for employment, as the primary duty is to carry out menial tasks for wealthier nations from a remote location. Only astute individuals recognize their situation and depart from this low-grade IT support. Similar to HP, these corporations frequently alter their names in response to scandals. The IBM brand in Eastern Europe is but one of many unsavory establishments.
You may be required to sign a contract without a job description or details regarding your responsibilities, enabling the IBM Delivery Center to assign you to any task at any time without consideration for your preferences. This type of contract is prevalent in certain impoverished countries, but not in developed nations. In reality, your contract at IBM Brno is merely a formality, as regardless of your position, you will be assigned to perform any necessary task. The company often utilizes a limited number of staff to cover multiple activities to avoid incurring additional costs and generally does not prioritize spending money.
You will also be involved in projects, for which other companies typically hire dedicated personnel. However, at IBM Brno, this is not the case. They persist in this unfavorable conduct, despite the Czech authority and labor laws being oblivious to it.
Your salary will be disbursed in the middle of the upcoming month. In this day and age, is it necessary to require two weeks for salary calculation? Absolutely not, it appears that the company prefers to hold onto your funds for as long as possible. Moreover, upper management seems to view employees as mere creatures who require only food and shelter, not unlike animals or pets.
One significant scam present in IBM Brno’s delivery center, known as CIC, involves work hours. The corporation keeps this information confidential to deceive both employees and customers. If a job is not within your responsibilities, you will still be required to charge customers for it. Despite this, you will not have any interaction with the customers and will be burdened with unpleasant tasks.
Claiming on this CIC is based on the FTE model, which determines the number of hours an employee has spent on their job. However, despite most employees having a full-time permanent contract requiring 40 hours of work per week, they are still required to make weekly claims. This is puzzling, given that their salary is based on a monthly basis. Moreover, employees are unable to claim all the tasks and codes allotted to them since they are prohibited from claiming more than 40 hours per week. Some individuals have 4-5 claim codes, each representing 1 FTE, but it is impossible to claim all of them. As a result, many people are working for 2-4 FTEs but only claiming one FTE, leading to overload and dissatisfaction, particularly among technical specialists. This is why IBM Brno has negative feedback globally, resulting in people refusing to work in the IBM Brno Delivery Center and other IBM branches worldwide. Please note that FTE claiming model MUST preset in your contract!
The key factor when joining the IBM Brno Delivery Center is the manager’s personality. Some managers – mostly foreigners – are aware of the hardships of their job, while others hide behind their team, perform minimal work, and exploit their subordinates. Many Czech managers lack courage and have a low cultural standard, using their teams to gain benefits. Although some exceptions exist, one should not rely on them. Unfortunately, the higher management utilizes this selfish behavior for profit, at the expense of the staff’s well-being. Nonetheless, local management is insignificant, serving only as gatekeepers, despite their attempts to appear important. Incidentally, the managers themselves face similar difficulties, but some fail to acknowledge them, focusing solely on their own interests.
IBM has a concerning issue with discrimination, which despite being prohibited by law, is still prevalent throughout the company. This may be attributed to the culture of low-level managers who lack competency, as some employees leave after only 2-3 months with the company. Additionally, the hiring process in IBM is misleading, as they promote training and learning opportunities which do not materialize. Instead, employees are required to read Redbooks, which are poorly written and unnecessarily lengthy, often requiring reading of 800 pages to obtain 10 pages of useful information. Learning from YouTube may prove more effective than following IBM’s educational methods, which raises questions about the value of traditional schooling. IBM’s lack of concern for their employees is evident, as they prioritize profits over anything else.
IBM is an IT-focused company, yet it employs insidious methods of controlling their employees, such as brainwashing. In addition to bombarding employees with corporate spam, IBM also utilizes various tools to exert control over them. Team meetings are often pointless, and the corporation’s suggestions for a bright future are often misguided. Many employees are unwittingly being used to cover up the company’s unsavory practices. Although some workers have voiced complaints about the tools and working conditions, their concerns go unaddressed. Unlike in other countries, local IBM employees are not bold enough to strike against the company, as seen in recent virtual and physical strikes in other countries.
Employees at the IBM Delivery Center in Brno are required to use American Express credit cards, despite the poor support the company provides in Europe. Unfortunately, there are no alternative options available, leaving employees with no choice but to utilize this subpar credit card service. American Express frequently makes errors with account information, and employees are sometimes required to pay for these mistakes. Additionally, IBM forces employees to use unwanted services, and failure to use IBM’s preferred bank could result in delayed salary payments. This is unacceptable in the 21st century, especially for a high-tech company like IBM, and it is unreasonable that it would take two weeks to process salary payments. It seems that IBM simply does not prioritize timely payment of its employees’ salaries.
When negotiating employment with this company, it is advisable to request a competitive salary from the outset, as the organization does not typically provide salary increases despite an increased workload or promotion. It is worth noting that this has earned the company a negative reputation, with some referring to it as “I Beg for Money.”
To achieve success at IBM, it is crucial to conform to your manager’s every idea, no matter how foolish it may seem. This is essential for your PBC. Throughout your employment, IBM may request that you complete surveys regarding your manager and the work atmosphere of the company. However, it is of little importance what you write, as your opinion is unlikely to be valued.
IBM’s corporate culture is stifling as it follows a strategy of reducing the size of its US workforce through attrition and resource action, while restricting new hiring. As a result, the US workforce is not only aging but also shrinking. The shortage of young talent and their exuberance is acute. The company aimed to replace the lost talent in the US with cheaper labor in other markets, but this approach has been a spectacular failure. IBM plays hardball on salaries in those markets, which does not help it capture and retain top talent. Despite making a lot of money every quarter, IBM’s strategy has been to use its profits to prop up the stock price via share buybacks and dividends instead of reinvesting in development. This lack of investment in R&D has left IBM lagging behind nimbler competitors in the tech industry. Poverty culture pervades many parts of IBM, with shrinking budgets, a steady exodus of people, and no relief in sight. Although the company is not poor overall, it feels that way. Due to workforce management practices and the lack of investment in R&D, IBM is no longer competitive on most fronts and relies heavily on acquisitions to stay afloat. Unfortunately, this strategy fails as ambitious people from acquired companies usually leave as soon as their contact terms allow. The “permanent cost-cutting” culture, heavy bureaucracy, and diluted level of talent endemic in most of IBM make it difficult for startup-minded individuals to tolerate.